Payment Policy

Last Updated: 9 September 2026

At Anis Caftan, we provide a secure and convenient payment process for all your purchases. Please review the payment information below before placing your order.

1. Accepted Payment Methods

We accept payment through the payment methods made available at checkout.

Available payment options may include:

  • 💳 Credit / Debit Card
  • 🏦 Online Banking / FPX
  • 📱 E-Wallets
  • Other payment methods displayed during checkout

The available payment methods may vary from time to time depending on our payment service providers.

2. Payment Confirmation

Your order will only be processed once payment has been successfully completed and confirmed.

If payment is unsuccessful, incomplete or cancelled, the order may not be processed.

Please do not make duplicate payments if you are unsure whether your payment was successful. Contact us first so we can check your order status.

3. Secure Payment

All payments are processed through secure payment channels and/or third-party payment service providers.

We do not intentionally store your complete credit or debit card information on our website.

Payment providers may collect and process your payment information in accordance with their own terms and privacy policies.

4. Order & Payment Details

Please ensure that the information provided during checkout is accurate, including your:

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Shipping address

Accurate information helps us process your order and arrange delivery without unnecessary delays.

5. Pricing & Currency

All prices displayed on our website are in Malaysian Ringgit (RM) unless otherwise stated.

Product prices and promotions may be changed or updated from time to time without prior notice.

The final amount payable will be shown at checkout before you confirm your order.

6. Payment Issues

If you experience any issue while making payment, please contact us with your order number and relevant payment details so that we can assist you.

For security reasons, please do not send us your full credit/debit card number, CVV or password.

7. Refunds

Where a refund is approved in accordance with our Refund & Return Policy, the refund will generally be processed through the original payment method where possible.

The time required for the refunded amount to appear in your account may depend on the relevant bank or payment service provider.

8. Contact Us

If you have any questions regarding payments or your order, please contact us:

BYANISSYAFIQAHISMAIL BUSINESSES
Business Registration No.: 003202109X
Location: Kajang, Selangor, Malaysia
Email: anissyafiqah89@gmail.com
Phone: 011-1111 20877

Thank you for shopping with Anis Caftan. 🤍